CURTIS STONE FREQUENTLY ASKED QUESTIONS
Policies
What is the Curtis Stone Shop Return Policy?
See Return Policy.
What is the Curtis Stone Shop Warranty Policy?
See
Warranty Policy and complete the Product Registration.
What is the Curtis Stone website Privacy Policy?
See
Privacy Policy.
Curtis Stone Shop FAQ
What are the Terms and Conditions when ordering from the Curtis Stone Shop?
See
Terms and Conditions.
Will I have to pay tax when ordering from the Curtis Stone Shop?
Residents of Australia and California USA are subject to tax. See
Terms and Conditions for further information.
Are payments secure when ordering from the Curtis Stone Shop?
Yes payment information is sent using SSL 128 bit RC4 encryption technology. See See
Terms and Conditions for further information.
When will my order be delivered?
Most deliveries are made within 5 days of ordering. Orders outside USA or Australia are subject to customs can be delayed. For tracking details on your order please email
shop@curtisstone.com.
Can I get a return or refund?
Please email requests to
shop@curtisstone.com. See
Return Policy and
Terms and Conditions.
Why does my credit card statement show Food Fight?
The Curtis Stone website and distribution of Curtis Stone range of products is proudly supplied by Food Fight Ltd, in partnership with Curtis Stone. See
Terms and Conditions for further information.
Can I buy a replacement lid for my Curtis Stone Cookware?
Unfortunately we don't have lids available as a separate item.
Care and Usage